Cancelling Orders and Refunds/Returns – Once your order has been confirmed and part or full payment taken it is deemed non-refundable/non-returnable.
Cancelling Orders and Refunds/Returns – faulty products – We will accept returns and consider replacements or full or partial refunds if there is a significant problem with the quality of manufacture or faults with the fabric (unless you have been notified the fabric is a second i.e. with faults when no refunds, returns or cancellations will be permitted).
You shall not be entitled to reject the Goods where the alleged defect or breach of contract is so slight that it would be unreasonable for you to do so.
Any claim by you that is based on any defect in the quality or condition of the Goods or their failure to correspond with the specification should be notified to us on discovery. Any valid claim of this sort shall not be accepted by us unless made within 7 days from the date of delivery of the Goods.
In order for fabric to be returned it must not have been cut.